OUR WORK
BankING
Re‑engineered retail operations, deployed intelligent automation, and optimized cash logistics; reduced non‑credit losses and improved quality.
iNSURANCE
Modernized marketing to digital‑first, scaled sponsorship ROI, and improved advisor/consumer acquisition efficiency across products.
Global CPG
Designed and tested claims/disclosures for new product launch; delivered FDA‑aligned substantiation file.
Advertising Strategy in Highly Regulated Industries
Maximized ad effectiveness in regulated categories; developed and tested compliant copy frameworks for pharma, cannabis, financial services and other industries.
Large-Scale Consumer Research
Designed and executed national studies to measure consumer sentiment, size markets, and provide defensible evidence for trade group petitions and legislative initiatives.
Telecom
Built CX org and mapped journeys; improved NPS while reducing cost to serve.